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Body Optimal Terms and Conditions

Effective Date: 07.11.2023
Last Updated: 16.05.2026

Welcome to Body Optimal. These Terms and Conditions (“Terms”) govern your use of our website located at www.bodyoptimal.co.za and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction;

  • You have the legal capacity to enter into binding agreements; and

  • You will use the website in compliance with all applicable laws and regulations.

2. Products and Services

We sell dietary supplements, vitamins, wellness products, and related goods.

All product descriptions, pricing, images, and availability are subject to change without notice. We reserve the right to discontinue or modify products at any time.

We make reasonable efforts to ensure product information is accurate, but we do not guarantee that descriptions, ingredient lists, nutritional information, or other content are error-free.

3. Medical Disclaimer

The statements made on this website have not necessarily been evaluated by regulatory authorities unless expressly stated.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website is for informational and educational purposes only and is not medical advice. Always consult a qualified healthcare professional before starting any supplement, dietary, or wellness program, especially if you:

  • Are pregnant or nursing;

  • Have a medical condition;

  • Take prescription medications; or

  • Have allergies or sensitivities.

Reliance on any information provided by this website is solely at your own risk.

4. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel orders;

  • Limit quantities purchased;

  • Restrict sales to certain regions;

  • Verify billing or shipping information; and

  • Cancel orders suspected of fraud or unauthorized activity.

An order confirmation email does not constitute final acceptance of your order.

5. Pricing and Payments

All prices are listed in ZAR unless otherwise stated.

We reserve the right to change pricing at any time without notice.

You agree to provide current, complete, and accurate payment information. By submitting payment information, you authorize us to charge the applicable payment method for your order, including taxes and shipping fees.

We use third-party payment processors and do not store full payment card details on our servers.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Carriers;

  • Customs clearance;

  • Weather;

  • Supply chain disruptions; or

  • Incorrect customer information.

Risk of loss and title for products pass to you upon delivery to the carrier or delivery address, depending on applicable law.

Customers are responsible for ensuring that products may legally be imported into their country or region.

7. Returns and Refunds

Please refer to our separate Refund and Returns Policy for detailed information.

We reserve the right to refuse returns or refunds where:

  • Products have been opened or used;

  • Safety seals are broken;

  • The return request falls outside the permitted return period; or

  • Abuse of the return policy is suspected.

8. Subscription Services

If you enroll in a subscription or auto-renewal program:

  • You authorize recurring charges to your payment method;

  • Subscription terms and billing frequency will be disclosed at checkout;

  • You may cancel future renewals at any time before the next billing cycle.

We reserve the right to modify subscription pricing with prior notice.

9. User Accounts

You may be required to create an account to access certain features.

You are responsible for:

  • Maintaining the confidentiality of your account credentials;

  • Restricting access to your account; and

  • All activities occurring under your account.

We reserve the right to suspend or terminate accounts suspected of misuse or fraudulent activity.

10. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes;

  • Attempt unauthorized access to systems or accounts;

  • Upload malicious code or harmful content;

  • Misrepresent your identity;

  • Interfere with website functionality; or

  • Resell products without authorization.

11. Intellectual Property

All website content, including:

  • Logos

  • Branding

  • Product names

  • Text

  • Graphics

  • Images

  • Videos

  • Website design

is owned by or licensed to Body Optimal and protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

12. User Reviews and Content

If you submit reviews, testimonials, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for marketing and operational purposes.

You agree not to submit false, misleading, defamatory, or unlawful content.

We reserve the right to remove content at our discretion.

13. Limitation of Liability

To the fullest extent permitted by law, Body Optimal and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website;

  • Use or misuse of products;

  • Delayed or failed deliveries;

  • Inaccuracies in content; or

  • Unauthorized access to your information.

Our total liability shall not exceed the amount paid for the applicable product or service.

14. Indemnification

You agree to indemnify and hold harmless Body Optimal, its owners, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the website;

  • Violation of these Terms; or

  • Violation of applicable laws or third-party rights.

15. Disclaimer of Warranties

The website and products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not guarantee that:

  • The website will be uninterrupted or error-free;

  • Product results will meet expectations; or

  • Website content is completely accurate or current.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

By using the website, you consent to our collection and use of information as described in the Privacy Policy.

17. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, practices, or policies of third parties and encourage users to review their terms and policies separately.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of South Africa, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the courts located in South Africa.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective upon posting to the website. Continued use of the website constitutes acceptance of revised Terms.

20. Contact Information

If you have questions regarding these Terms and Conditions, contact us at:

Body Optimal
Website: www.bodyoptimal.co.za
Email: info@bodyoptimal.co.za
Phone: 0645302286

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